School Age Care FAQ

*8/2/2022- Registration is now closed for our School Age Care Programs, with a September 2022 start date. Please click below to join our Waiting List and a Program Director will contact you as space becomes available.

Click here to join the waitlist

Is before and after school care for 2022-2023 still open?

No! Registration is now closed for our School Age Care Programs, with a September 2022 start date. Please click the link to join our Waiting List and a Program Director will contact you as space becomes available. If you would like to add your name to the waiting list, please complete the waitlist form.

My child got off the waitlist. How much does it cost to register?

The first month's childcare tuition is required to be paid in full. An active membership is required for all childcare programs. A membership payment will be processed for your child (ren's).

How much does it cost to register? (Only applicable for participants who registered prior to August 1st 2022). Please join the waitlist at this time?

When signing your child up for the Before and After School Programs, a $100 non-refundable deposit is required and will be applied to your child’s first month’s tuition. If your child register's for both our Before and After School program, you will be charged an additional $100 deposit which will be applied to your child's first month tuition. A $12 monthly youth membership is required for your child(ren's) to register for childcare. Click here to process a youth membership. Once your child(ren’s) membership is processed and paid for, then your child’s name will appear in the Register Member* dropdown for school age care registration. You will then choose the 'school' that your child attend & your child's 'grade'. You will be able to add all days of the week for childcare and checkout with the deposit payment. Your membership must be first processed and paid for, then return back to register for childcare Click here to register for school age care. If membership is active, when trying to purchase a youth membership you will be notified next to the child's name that there is an 'existing membership'. Your child(ren's) membership must be active throughout childcare enrollment and a renewal on membership will be processed on membership's that expire during school age care period.

When are the payments take out or due?

The annual tuition will be billed in monthly installments on the 5^th of every month. A credit card, debit card or checking account is required to make your payment and schedule your future payments. Future payments will be scheduled to automatically charge to the financial information you provide.  We will NOT split payments between parents or take partial payments from multiple sources in any case scenario.  Unfortunately, our system is not able to process payments from multiple sources.  

Does my child have to be a member?

Yes! An annual or monthly Youth Membership is required. Some benefits included are discounted rates on any of Rockland County YMCA youth activities such as swim lessons, youth fitness programs, etc. If you have already paid an annual membership for another youth program such as Summer Camp or School Break Programs, you will not be charged again as your child’s membership is active for one full year. If your child(ren's) youth membership is due for renewal while your child(ren's) are still currently enrolled in a program, a youth membership renewal and activation will be processed.

I have more than one child to register. Can I register both children in the same shopping cart and checkout?

No! Only a single child registration can be performed at checkout. If you are registering more than one child, please complete the first child's registration process, then complete the checkout and payment within the shopping cart. Only after the first child's payment is completed, then log back in for the second child using their own 'Member-ID', The above procedure must be performed all over again for the second child.

Can I 'Add a Member', 'New Participant', 'Sibling' to an already existing 'Sibling's' account?

No! Unless your child currently enrolled in the program has an 'existing account' which is a 'Family Type Monthly or Annual Membership' with the YMCA. You will not be allowed to 'Add a Member' to the grouping. Your child most likely has an individual 'Youth Type Annual or Monthly Membership'.

Can I open a new 'Login' or 'Member-ID' for a sibling entering the child care program? 

Yes! You can open a unique 'Member-ID' for a 'sibling'. However, you, must first enter an 'Adult'/'Parent' (18 years older) as the 'Primary Account Holder'. All *required fields for the 'Adult' must be entered as a 'Primary Account Holder' and a password for the account must be established, you will then be able to tag on a 'sibling' or 'child' using the 'Add a Member' option.

I have two children with their own 'Member-ID's'. Can I keep the same email address and password for their individual logins?

Yes! You can maintain the same email address and password for both children's 'Member-ID's'. However, when using the email address to login, you will be prompted to choose one of your childrens accounts to log into. You can only be logged into one child's account at a time. You can also use each child's unique 'Member-ID' to log into the accounts.

I am logged into my 'child's' account. But I cannot complete my 'child's' registration. There is a red warning notice. 'Need Contact Information'?

'Contact Information' is required for your 'child's' account. Once logged in, click on the 'My Account' on the top right side of the login screen. Scroll over to 'Member's Name' that you would have to update. You will have about seven menu options under each 'Member Name'. Click on the 'Contacts' for the member to be updated. Add an 'Adult', 'Parent' or 'Gaurdian' for your 'Member'. Once completed you should be able to proceed with registration.

I need to update the Date of Birth on my 'child's' account. But I cannot do this online. What do I do?

Most information like address, contact information or phone number can be done online. Date of Birth cannot be changed online. You must call the membership desk at 845 358 0245 to have this updated.

I was given my child's 'Member-ID' with the dashes. I have used it to recieve a link to reset or establish a password. But I do not recieve an email with a reset link?

Check your spam or junk for the link that will be sent from postmaster@register.rocklandymca.org. If you have not recieved this link, please verify with the membership desk, if your email address on file is accurate. If you still do not recieve this link, please change the email address on file, your email provider may be blocking emails from our server.

I have tried all the options above and I still am having trouble logging into my child's account. What can I do?

If the above frequently asked questions, did not help, please contact the Rockland County YMCA help desk at 845 358 0245.

Is there a discount if registering more there one child?

There is a 5% multiple child discount on tuition. Each child will get the discount.

When is the monthly tuition due?

Tuition payments are drafted on the fifth of the month prior to attending. (September’s tuition is drafted on August 5^th).  Credit/Debit cards are required to be kept on file for the account. There is a $30.00 charge for any failed drafts. Any additional charges, such as late pick-up fees, will also be charged to your card.  We do not prorate for absences or by the hour.

Important: The tuition fee is based on the 180 school days in the calendar year and is broken down into ten equal monthly installments. The fee is not based on the number of calendar days per month, and prorating of fees is not available. The only exception is if you enroll after the 15th of the month. All scheduled changes and withdrawals from the program MUST be requested via e-mail and received by the 15^th of the month prior or you will be responsible for next month’s tuition. 

Is Tuition assistance available? 

If you find that you need help paying for your child to attend the program we offer the following possible solutions:

• YMCA accepts childcare subsidy monies through the Office of Children and Family Services. To find out if you qualify call (845) 364-3797.
• Families that do not qualify for childcare subsidy monies may apply for YMCA financial assistance by filling out our Financial Assistance Application. There is a list of household income documents on this form that must be submitted in order to be considered. 

What are the hours?

Our Before and After School Programs follow the district calendars. Our program is open every full school day and half day schedules vary by district. All Morning Programs begin at 7:00 AM and operate until the start of the school day. All afternoon programs start at the dismissal of the school day and end at 6:00 PM. 

Is transportation provided?

YMCA children will be transported to their designated sites from their home school, in most cases, if the YMCA program does not take place at their home school. It is the parent’s full responsibility to provide transportation to the YMCA programs in the morning and home from the YMCA programs, in the evening.

Do the children receive snacks?

Yes, the programs provide snacks that are recommended through the YMCA’s Healthy Eating and Physical Activity Standards (HEPA) and the Child and Adult Care Food Program (CACFP) programs. All morning programs include an AM Snack. All afternoon programs include a PM Snack. We are a NUT FREE program.

What about homework? 

All Before and After School programs allot up to one hour of designated homework time. We also provide homework assistance in a quiet area. We will not force a child to do homework.

After registering my child, what is the next step?

Once you’ve completed the online Before and/or After School registration through our website, you will receive an email from ePACT within the week. This is where the YMCA will be collecting all of your child’s emergency and health related information. If you have already created an emergency account through ePACT for one of our YMCA Summer Camps, you are all done!  Just remember to continually update your child’s online emergency form if there are any changes- phone numbers, emergency pick-ups, etc.

Before school begins, through ePACT, you will receive specific information about your child’s YMCA site- site phone numbers, pick up information, special events, etc.  YMCA staff will also send out notices through ePACT (emails/texts) regarding emergency closures, program event reminders, etc.

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